Every business wants to provide great customer service, yet a strikingly small portion of customers claim to have experienced it. Where’s the disconnect? Is it that people just don’t know how to provide good customer service because they lack any meaningful examples? Maybe these quotes will provide some inspiration.
13 Inspirational Quotes to Help Your Customer Service Be the Best It Can Be
While a quote is only made up of words, it can be inspirational and help you consider something you didn’t see before. That’s why I thought I’d share some of the Think Quik team’s favorites.
One of the people who most inspires me in business is Richard Branson, so I have to start with him.
- The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways. ~ Richard Branson
- The customer’s perception is your reality. ~ Kate Zabriskie
- Your most unhappy customers are your greatest source of learning. ~ Bill Gates
- Know what your customers want most and what your company does best. Focus on where those two meet. ~ Kevin Stirtz
- There are no traffic jams along the extra mile. ~ Roger Staubach
- Customer service should be the largest department in every company because it includes everyone.
- It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages. ~ Henry Ford
- It takes months to find a customer and seconds to lose one.
- Nobody raves about average. ~ Bill Quiseng
- To the customer, you ARE the company. ~ Shep Hyken
- Be the reason someone smiles today.
- Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity. ~ Leon Gorman
and…
because he is a favorite, I will also end with him.
13. Clients do not come first. Employees come first. If you take care of your employees, they will take care of your clients. ~ Richard Branson
What’s your favorite customer service quote? Please share it with us.
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