If you’re like me, you may handle some of the customer service support yourself or have employees who wear many hats, including that of customer service rep. This gives you a leg up on knowing what skills are necessary to appease your customers. First and foremost, you want those employees who work closely with your […]
5 Ways Small Businesses Can Target Baby Boomers
Last year, Millennials may have surpassed Baby Boomers as the largest living generation, but Boomers are still a very important segment of the consumer population. After all, they still hold 70% of the nation’s wealth. With that in mind, here are five ways your small business can be successful at reaching Baby Boomers. Reward […]
5 Simple Ways to Move Your Small Business Forward
When you own a small business, it’s easy to get caught up in your day-to-day routine and focus on what’s been working well. But you always want to be open to learning and growing, so here are five simple small business tips that can help move your business forward. 1) Read Small Business Magazines […]
3 Seldom-Used Sales Skills Small Business Owners Should Master
There are countless sales tips out there for small business owners to utilize to bring in more customers. But hard sales is working much anymore. Your customers don’t want to be sold to. They want to be courted and cared about. there’s always room for more, particularly ones that may not be as well-known and […]